How Tisane works and why it works this way — Tisane has been around for half a decade. It stands apart from other text moderation tools with its architecture. We were shy about our unorthodox approach in our early years; now we have enough traction and confidence to come out. Bird’s-eye View Today, most text moderation APIs are either machine learning classifiers…

ChatGPT, new Bing, Google Bard, Anthropic, and others: trust & safety perspective — Generative AI chatbots like ChatGPT are all the rage, and even with their technical challenges and costs involved, they are not going away soon. They may be temporarily taken offline and given a cosmetic makeover in case of a serious issue, maybe added more guardrails, disclaimers, and constraints. …

In 2018, New York Times published a detailed expose with much technical detail about Devumi, a now-defunct US company that was operating Twitter bots using stolen identities. The complex bot infrastructure Devumi was selling was not built by Devumi alone. They used other services like YTBot and Peakerr. A multi-level…

Introduction NLP has its own unique challenges in law enforcement & intelligence scenarios. These challenges are rarely addressed by the mainstream NLP frameworks. From the conversations with our law enforcement users, we learned that the use of code words subverting detection efforts is one such challenge. Oftentimes, offenders or intelligence assets…

Watch Your Language As the cautionary tale of Parler shows, lack of proper moderation may bring down an entire community. All it takes is one incident that may raise the prospect of lawsuits or consumer campaigns to delete your app for everyone involved even indirectly. …

Our experience at the Interpol World in early July was eye-opening. Easily one of the most productive and fascinating trade events we ever attended. People from all over the world, many looking like stereotypical agents of elite law enforcement units in the movies — maybe because they are actual agents…

Detecting Abusive Content with Tisane API — Background For social media, great and small, abusive content is likely the №1 issue today. Cyberbullying, hate speech, sexual harassment, criminal dealings. A small village growing into a megapolis attracts all kinds of people, not always of the peaceful kind. …

The end of the year is approaching, and the time-honored tradition is to peek into the crystal ball.

Introduction Sentiment analysis, or opinion mining, is a process of finding out the sentiment expressed in a fragment of text. The idea is relatively young: first papers on sentiment analysis only appeared less than two decades ago (Turney, 2002). …